AI Quoting Automation for Carriers
shipAI
Carrier Quote Operations

Turn messy RFQs into cleaner quote drafts before your team ever re-types a line.

shipAI structures inbound shipment requests, flags contradictions, proposes class or NMFC candidates, and routes exceptions with evidence while your existing pricing rules stay in control.

Median quote prep
-37%
Pilot target on qualified lanes.
Structured RFQs
85%+
After review-loop tuning.
Audit traceability
100%
Reasoned output for each suggestion.
Live Quote Review

One intake stream. One evidence-backed draft.

RFQ-2048
Inbound Request
Toronto to Dallas, 6 pallets, 4,280 lb
Parsed
Dimensions
48 x 40 x 61 in
Service
Cross-border LTL
Accessorials
Liftgate, appointment
Exception Flag
Density mismatch detected
Classification Assist
NMFC 156600
Class 92.5 candidate with evidence trail
Confidence
0.84
Review Queue
  • Missing consignee dock window Prompt
  • Density conflict between PDF and email body Flag
  • Push approved fields to CRM or TMS payload Ready
Boundary

shipAI prepares the quote package. Final pricing still stays with your contracts, tariffs, surcharges, and approval policies.

Workflow

A cleaner quoting lane from intake to approval.

Instead of throwing a user into a generic AI promise, shipAI narrows the job: structure the request, expose the risk, preserve the evidence, and hand the final draft to your existing systems.

Step 01

Parse the RFQ into usable shipment fields

Email / PDF / Form / EDI

Read the inbound request, normalize units, and extract origin, destination, dimensions, packaging, and service constraints into a clean draft payload.

Step 02

Expose contradictions before rating starts

Validation / missing info / exceptions

Catch density mismatches, incomplete accessorials, and unsupported service details, then generate missing-information prompts instead of letting bad data move downstream.

Step 03

Suggest class and NMFC with an evidence trail

Confidence / reason codes

Rank candidates, surface reason codes, and push low-confidence cases into a reviewer queue so the team sees why a recommendation exists before acting on it.

Step 04

Route an audit-ready quote draft into your stack

CRM / TMS / webhooks

Ship structured output, reviewer decisions, and event-level logs to the systems already running pricing, approvals, and customer communication.

Signals

Three decision surfaces that matter to quoting teams.

The page no longer needs a generic feature grid. The useful story is narrower: field quality, exception visibility, and review discipline.

Field Quality

RFQ parsing and normalization

Convert email chains, PDFs, and form submissions into consistent quote-ready fields with unit normalization, schema checks, and missing-info prompts.

  • Origin, destination, dimensions, and packaging extraction
  • Conflict detection across message body and attachment data
  • Structured output ready for internal review or downstream systems
Risk Visibility

Class, NMFC, and accessorial signals

Surface the fields that are expensive to miss: classification candidates, liftgate risk, limited access, appointment requirements, and other exception triggers.

  • Ranked classification suggestions with evidence links
  • Accessorial and surcharge signal detection before pricing
  • Exception review for low-confidence or policy-sensitive cases
Review Discipline

Audit trail and human-in-the-loop controls

Keep reviewer edits, confidence scores, reason codes, and policy overrides attached to the quote package so teams can coach, audit, and tune operations over time.

  • Decision history attached to every quote draft
  • Model and policy version tracking for governance teams
  • Analyst review queues for uncertain or high-impact quotes
Pilot

Four to six weeks with a narrow operational scope.

Start with one quoting lane, one reviewer group, and a small set of success metrics. The pilot is designed to prove throughput and risk handling before broader rollout.

Week 01

Define the lane

Pick one RFQ channel, one service type, and one region or customer segment with enough volume to generate real operational feedback.

Week 02-04

Run review loops

Capture reviewer actions, tune extraction rules, tighten prompts, and validate how exception routing behaves under real quoting pressure.

Week 05-06

Measure impact

Review median response time, clarification rate, structured RFQ ratio, and re-rate trend before deciding what to scale next.

Systems

A controlled handoff from intake to your existing stack.

Integration should read as an operational flow, not a list of vendor nouns.

Inputs

Email, docs, and forms

Ingest inbox traffic, PDFs, shared folders, and web forms with controlled field mapping and validation.

Decision Layer

Validation, exceptions, review

Normalize the request, rank class or NMFC candidates, and route the uncertain cases with evidence for analyst review.

Outputs

CRM, TMS, webhook payloads

Push structured quote drafts, decision logs, and reviewer outcomes into the systems already running pricing and customer communication.

Governance

Security controls that still fit quoting operations.

The point is not generic enterprise language. The point is keeping sensitive shipment and pricing-adjacent decisions visible, controlled, and reviewable.

Enterprise Controls
  • Role-based access control for reviewers and administrators
  • Encryption in transit and at rest across stored quote artifacts
  • Retention and deletion policies for operational and audit data
  • Secure transport for staged feed and integration cutovers
AI Governance
  • Confidence scoring linked to review workflows
  • Reason codes and evidence preserved for each suggestion
  • Model and policy version tracking on operational outputs
  • Policy overrides for high-impact or uncertain quotes
Request Security Brief
Contact

Request a quoting pilot

Share the current intake channel, quoting volume, and where your team gets blocked. We will respond with a pilot scope, sample requirements, and success metrics tailored to your operation.

Direct Contact

Best for teams evaluating LTL, cross-border, or mixed RFQ workflows with reviewer approval requirements.

Pilot Intake

Tell us how your quoting team works today

Operational detail first. No generic discovery call.